Accident Service

You competent partner in emergencies – our
experts for damage management

We take on the complete handling of damage and save you administrative work for accident damage. Our experienced insurance specialists process the paperwork with the necessary competence and due diligence. All you need to do is report the damage. We take care of everything else.

Our experts coordinate assessors, rental cars, mechanics, and insurance for you. The service also includes the complete, out-of-court damage settlement, repair approvals, and accounting, and is also available for purchased cars and cars leased from other companies after a check-up.

Your benefits

  • Online damage report via our online customer portal MY ALD ( (german))
  • 24-hour hotline incl. damage reporting via phone
  • Outsourcing of accident repair costs
  • Simplified implementation through integration into monthly collective invoice
  • Integration into reporting
  • Reduction of internal administration costs
  • The damage handling gives you automatic access to the major customer conditions of ALD Automotive at mechanics and rental car partners
  • The routing of our total damages can result in savings of more than 20%
  • 3 % of invoice total is deducted directly
  • Sustainable optimization of your damage rate
Call us:
+49 40 471040