My ALD app: mobile access to the customer portal at any time or place
With the My ALD app you will be able to use all the functionalities of our customer portal on your smart phone, for example:
- Rental car booking
- Calculation of your new company car thanks to the car configurator
- Damage reporting with upload function for pictures and accident sketches
Furthermore, the app offers a search function with 12,000 locations of mechanic, vehicle glass and tire partners as well as petrol stations and car rental stations. It allows you to find always up to date contact data quickly and gives you directions if needed. You can also reach the ALD Automotive service hotlines easily per push-to-call function. Moreover, the app provides useful information in case of damage and explains step by step what to do in case of an accident.
The mobile application is free and available as download on Apples App Store (german) and the Google Play Store (german). In addition, the functions are available to all users as mobile site especially for mobile devices at www.myald.de (german).
The most important features of the My ALD app at a glance:
- Access to the customer portal
- Rental car booking via mobility services booking platform
- Calculation of company cars with the car configurator
- Damage reporting with upload function for pictures and accident sketches
- Search function for services partners including a filter function for manufacturers and a route planner
- All contact details of the service partners at a glance
- Service hotlines reachable 24/7 per push-to-call function
- Assistance in case of damage / accident