In order to ensure the claims of your employer, it is important to document the damage and the circumstances of the accident in detail. In the following you will find a vehicle damage report form. It gives you a good guideline of what to document and record. Pictures of the accident site can also help enforce later claims.
Download Damage report form [PDF]
You can also report damage via our online customer portal My ALD (www.myald.de (german)).
Important: Immediately inform your fleet manager in case of damage. The vehicle pool manager will also tell you to whom to direct the damage report.
Information Case of damage [PDF] (german)
Accident hotline: +49 40 47104-9904
In many cases it is avoidable to have to install a completely new windscreen after a rock chip - and the associated loss of time and money. Turn to one of the Germany-wide branches of our partner CARGLASS (german):