Our strengths for your fleets

Your vehicle pool is in good hands with our employees thank to many years of experience and personal, competent care. The results of the recent customer survey confirm this*.

 

 

 

Customer care

ALD Automotive - Kundenbetreuung

Janina Hübner, Customer Care North-West:

"You can provide good advice only if you are competent. As ALD Automotive customer you always have a personal customer care specialist, basically your very own expert. We guarantee availability and competent service concerning any questions you may have about vehicle leasing and vehicle pool management."
94.7 % of our customers are satisfied and very satisfied with customer care per phone.* 

 

 

 

Field service

ALD Automotive - Außendienst


Rainer Schulz-Leiske, Sales Management, Region North:

"My top goal is your satisfaction. Personal, competent, and sustainable customer care is normal standard for ALD Automotive and the key to satisfaction for more than 5,000 customers in Germany. In addition to comprehensive services for vehicle leasing and vehicle pool management. For this reason it is not surprising that our customers attest our Germany-wide field service great competence."
 
98.3 % of our customers are satisfied and very satisfied with the competence of the field service.*

 

 

 

Mobility Services

ALD Automotive - Mobility Services

Daniela Sembol, Manager of New Business Channels:

"Reliable partners are hard to find these days. I am responsible for new mobility solutions – as your personal contact person. Do you desire more flexibility and reliable general care for your vehicle fleet? You can talk to me about anything. Including our rental service which has already won over many of our customers."
100 % of our customers are satisfied and very satisfied with the rental service in general.*

 

* Source: Result of the responses of a total of 462 customers of the ALD AutoLeasing D GmbH in Germany who were surveyed by an independent market research company hired by ALD in 2014.

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+49 40 471 04 - 0